Technical Help
Below Are Some Common Technical Problems:
- Browser related issues
- Clear passwords
- Pop-up blockers
- Enable Cookies
1. Browser Issues: Please watch the following video
- Download Google Chrome Here:
https://www.google.com/intl/en/chrome/browser/ - Download Firefox Here:
http://www.mozilla.org/en-US/firefox/new/
2. Clear old passwords
Often browsers save your username and password. The video below will show you how to clear the saved data.
3. Pop-up Blockers
Some courses activities “pop-up” in a new window. If your browser is set to “block pop-ups”, you will not be able to access this material. Below are links to instructions to allow pop-ups for each supported browser type:
1st Video – Chrome
2nd Video – Firefox
3rd Video – Safari
4. Enable cookies:
Some courses activities “pop-up” in a new window. If your browser is set to “block pop-ups”, you will not be able to access this material. Below are links to instructions to allow pop-ups for each supported browser type:
1st Video – Chrome
2nd Video – Firefox
3rd Video – Internet Explorer
4th Video – Safari